Delete your account
From inside the app, in under a minute. Pick your case:
Staff memberManager, accountant, cashier
- 1Open Profile
- 2Tap Delete account permanently
- 3Confirm with your password
Business ownerThe whole business is deleted
- 1In Profile, tap Export full copy (ZIP) and keep the file for your tax records
- 2Tap Delete organization and account
- 3Open the confirmation link sent to your email
After you confirm, the whole business is deleted together with your account and your staff's access, permanently after 72 hours. You can cancel from Profile during that time.
No longer have the app?
Email us from the address registered to your account with the subject "Account deletion request". We verify the request comes from the account owner, complete it within 30 days and confirm by email.
Send deletion requestWhat is deleted and what is kept
Your account: name, email, passwordDeleted
Owner's business: invoices, journal, stock, customers, imagesAfter 72 hours
Documents a staff member created in someone else's businessKept, with an internal ID
Encrypted backupsWithin 30 days
Crash reportsWithin 90 days
Purchase records at Google PlayUnder Google's policy
More in the Privacy Policy.